Frequently Asked Questions

Do you ship internationally?

Not at the moment.  We are only shipping with in the United States.

What shipping providers do you use?

We use USPS however, if you prefer a different provider, contact us at Contact@Vida-Boutique.com to make arrangements. 

Do you ship to PO Boxes?

No, we don't.  We need a physical address.

Can I redeem online store credit in the Boutique?

Absolutely, just show us the email with the online code when you come in.

Can I do an online return in the Boutique?

Absolutely, just bring the item with your proof of purchase and you can return it for store credit or exchange it.  We apply the same Return Policy for online purchases and in-store purchases.

How does your sizing run?

Sizes varies, depending on the designer.  Most of our pieces run true to size and we carrie sizes from XS to #XL, that being said you'll always see a note in the item description if it runs small or large.

Can I order by phone?

Yes, you can.  Feel free to call us at 312-989-3170 during business hours, and we'd be happy to help you placing an order over the phone.

How can I track my package after it has been shipped?

Once your item is shipped, we'll send you a confirmation email with the tracking number.

I can not find the answer to any of my questions!

Don't fret!  Give us a call at 312-989-3170 during business hours or send us an email at Contact@Vida-Boutique.com 24 hours a day and we will get back to you with in 48 hours.